Eq999 Terms and Conditions — Please read before use

1. General Terms & Conditions

Eq999 (hereinafter referred to as the "Platform" or "we") operates an online gaming and entertainment service for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between eq999 and its users (hereinafter referred to as "Members" or "you").

These Terms and Conditions have been drawn up in accordance with applicable laws in Bangladesh. In the event of any dispute, eq999's administrative decision shall be considered final, and will always be made on the basis of fairness.

• Eq999 reserves the right to amend these terms at any time without prior notice.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• These Terms and Conditions apply exclusively to the eq999.pro domain.
• Use of this platform by anyone under the age of 18 is strictly prohibited.

2. Account Registration & Eligibility

To open an account on eq999, you must meet the following requirements. Each individual may hold only one account. Creating multiple accounts is strictly prohibited, and if detected, all associated accounts will be terminated.

• It is your responsibility to ensure that all information provided at registration is accurate and up to date.
• Your login credentials (username and password) must be kept strictly confidential.
• Allowing anyone else to use your account is strictly prohibited.
• Eq999 may request a copy of your National ID or passport for identity verification purposes.
• Registering with false information may result in account termination at any time.

3. Deposit & Payment Policy

Deposits on eq999 can be made via bKash, Nagad, and Rocket. Funds are usually credited instantly; however, in some cases technical issues may cause a delay of up to 30 minutes.

• Minimum deposit amount: BDT 200 (two hundred taka).
• The maximum single deposit limit depends on the payment method selected.
• Completed deposits are non-refundable but can be used for gaming.
• Only deposits made from a mobile number registered in your own name will be accepted.
• Deposits made through a third party are not accepted and may be refunded.

4. Withdrawal Policy

Withdrawing winnings from eq999 is subject to certain rules. We process payments as quickly as possible; however, in some cases there may be delays if the verification process has not been completed.

• Minimum withdrawal amount: BDT 500 (five hundred taka).
• Withdrawals will only be sent to the number registered on the account.
• Identity verification may be required for your first withdrawal.
• Withdrawals may be held if bonus wagering requirements have not been met.
• Eq999 reserves the right to suspend withdrawals in cases of suspicious activity.
• The maximum daily withdrawal limit varies based on your membership tier.

5. Bonus & Promotion Terms

All bonus offers on eq999 are subject to specific wagering requirements. Please read the relevant terms carefully before claiming any bonus. Bonuses found to be misused will be voided.

• The welcome bonus is available only once, on your first deposit.
• Bonus funds cannot be withdrawn directly — they must be wagered a specified number of times.
• Using the same promotion across multiple accounts is strictly prohibited.
• Eq999 reserves the right to modify or cancel any promotion.
• Free spins and cashback offers have their own expiry dates and will be automatically cancelled once expired.
• In any bonus-related dispute, eq999's decision is final.

6. Gaming Rules

All games on eq999 are powered by internationally certified RNG (Random Number Generator) technology, ensuring fairness and verifiability. Each game has its own payout rate and rules.

• If a technical error occurs during a game, the affected round may be declared void.
• In Live Casino games, the dealer's decision is final.
• Jackpot or large wins from slots will be paid out after verification.
• If an event is cancelled in the betting section, the stake for that bet will be refunded.
• Exploiting software bugs or glitches to gain financial advantage is strictly prohibited.

7. Responsible Gaming

Eq999 believes gaming is a form of entertainment, not a source of income. We care about the wellbeing and financial safety of our members, which is why we provide a range of responsible gaming tools.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: The option to temporarily close your account for a set period.
• Reality Check: Periodic reminders about your gaming session duration.
• Cooling-Off Period: Take a gaming break for anywhere between 24 hours and 30 days.

If you feel that gaming is having a negative impact on your life, please contact our support team or Responsible Gaming Visit the page.

8. Privacy & Data Protection

Eq999 places the highest priority on the security of your personal information. We never sell your data to third parties. To learn more about how your information is used, please refer to our Privacy Policy Read.

• Information provided during registration is used solely for service improvement and verification purposes.
• All data is stored under SSL encryption.
• Information may be disclosed to authorities when required by law.

9. Account Suspension or Closure

Eq999 reserves the right to suspend or permanently close your account under any of the following circumstances:

• Violation of these Terms and Conditions.
• Evidence of fraudulent or deceptive activity.
• Misuse of bonuses or operating multiple accounts.
• Registering with a false identity or incorrect information.
• Account inactivity for an extended period (12 months).

You may also request to close your account at any time by contacting the support team.

10. Notice of Changes to Terms

Eq999 reserves the right to update these Terms and Conditions as needed. For significant changes, notice will be provided via your registered email or a platform announcement. Continued use of the platform after any changes constitutes your acceptance of the updated terms.